Replacement Policy

MugArt provides hassle free replacement policy.

Any defect found in the product/design has to be informed via email on care@mugart.pk  within 3 days of product delivery along with pictorial evidence

Our team will contact regarding issue and if founds true the replacement will be dispatched within 3-4 working days

Note: For printed/engraved products our working model is ‘POD’ Print On Demand, every product specifically gets printed and ready as per individual order so we only give replacement in case of a damaged product or a wrong product/design being delivered. Replacement wont be executed other than these reasons.

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