MugArt provides hassle free replacement policy.
Any defect found in the product/design has to be informed via email on firstname.lastname@example.org within 3 days of product delivery along with pictorial evidence
Our team will contact regarding issue and if founds true the replacement will be dispatched within 3-4 working days
Note: For printed/engraved products our working model is ‘POD’ Print On Demand, every product specifically gets printed and ready as per individual order so we only give replacement in case of a damaged product or a wrong product/design being delivered. Replacement wont be executed other than these reasons.